Culture Code Full Size Drawstring Long Sleeve Hooded Dress

At Amexza.com, we are committed to providing a smooth and efficient shopping experience, including fast and reliable shipping. Below is an overview of our shipping policy to keep you informed about how we handle your orders.

1. Processing Time

• Order Processing: Orders are typically processed within 1-2 business days from the time of purchase. Orders placed on weekends or holidays will be processed on the next business day.
• Order Confirmation: You will receive an order confirmation email once your order is placed. A shipping confirmation email, including tracking details, will be sent once your order has been dispatched.

2. Shipping Methods and Delivery Times

• We offer the following shipping options:
• USA & Canada
  
  • Destinations: Canada, United States, Mexico
  
  • Free ShippingUS-Based Products: 2–5 Business Days
  Overseas Products: 5–10 Business Days
  
  • Econo Haul: 11–20 Business Days
  
  • Globe Glide: 11–20 Business Days
  
  • Steady Stream: 11–20 Business Days
  
  • SwiftSail: 11–20 Business Days
• Delivery times are estimates and may vary based on your location, the shipping method selected, and any unforeseen delays with our shipping partners.

3. Shipping Rates

• Shipping costs are calculated at checkout based on your order size, weight, and delivery location.
• Free Shipping: For USA Canada & Mexico

4. International Shipping

• We currently offer international shipping to select countries. Shipping rates and delivery times for international orders will be calculated at checkout.
• Please note that customs duties, taxes, or fees may apply to international shipments, and these charges are the responsibility of the customer.

5. Order Tracking

• Once your order is shipped, you will receive a tracking number by email to monitor the progress of your shipment.
• You can track your order on the carrier's website using the tracking number provided.

6. Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations. Please provide a valid residential or business address to ensure prompt delivery.
• Some items may be restricted from international shipping due to customs regulations. You will be notified if any items in your order cannot be shipped.

7. Lost or Stolen Packages

• If your package is lost or stolen, please contact our customer service team within 7 days of the expected delivery date.
• We will investigate the issue with the carrier and assist you in filing a claim if necessary. Amexza.com is not responsible for packages that are marked as "delivered" by the carrier.

8. Address Accuracy

• Please ensure that your shipping address is accurate and complete when placing an order. We cannot be held responsible for delays or delivery issues caused by incorrect address information.

9. Shipping Delays

• While we strive to meet our estimated delivery times, occasional delays may occur due to weather conditions, carrier issues, or other unforeseen circumstances.
• We appreciate your patience and will notify you if any significant delays affect your shipment.

10. Customer Service

• If you have any questions regarding your order or shipping, please contact our customer service team at [customer-service@amexza.com] or call us at [phone number].

Thank you for shopping with Amexza.com! We look forward to serving you.