Customer Service

Amexza Care

Signing Up

To sign up for an Amexza account, all you need is an email address. Once your account is set up, you can buy, sell, and enjoy all the benefits of being an Amexza member.

Sign In

After you’ve registered with Amexza, you should sign in to your account whenever you’re looking to buy, sell, or just browse. Once you’re signed in, we can personalize your shopping experience and show you items you might like based on your interests.

Reset Your Password

Whether you've simply forgotten your password and need to reset it, or want to make a change for security reasons, it's easy to change

When You Item Not Arrived?

If you didn't get your item, you're covered under AMEXZA Money Back Guarantee. We'll make sure you either receive the item you ordered, or get your money back. (Within 30-90 Days)

Deliveries may be delayed due to COVID-19. We recommend waiting a few days after the expected delivery date before contacting the seller to let them know that your item hasn’t arrived yet.

Tracking Your Item

You can follow your package online all the way to your shipping address when the seller uploads tracking information.

If your seller is using a tracked shipping service, you’ll be able to view carrier information as well as your order’s current location. If your item isn’t sent with tracking, you’ll be able to see the expected delivery date for your package.

Return Your Item For A Refund

If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can return it for a refund. If you've changed your mind and want to return it, you can ask the seller if they'll accept a return.

Ask Amexza to step in and help for buyers

If you’ve asked your seller to help with a problem and they’re not able to resolve it for you within 3 business days, you can ask us to help.

When something goes wrong with an order, most sellers do their best to fix things for you. Sometimes, though, they aren’t able to resolve your issue, or you can’t come to an agreement with them. When this happens, you can ask Amexza to step in.

Contact Us

admin@amexza.com

 

Head Office                                             Branch

AMEXZA LLC,                                        AMEXZA LLC
304 S. Jones Blvd #2175,                      No 305,Waragoda,
Las Vegas, Nv 89107,                            Kelaniya,11600
(248) 800-0814                                       Sri lanka.

                                                               +94703161941